Terms and Conditions

1. Definitions

These General Terms and Conditions apply to all services and goods providedby Inventus. By placing an order or accepting an offer, orderconfirmation, delivery note or invoice, the Client expressly agrees to these General Terms and Conditions. The Client’s general terms and conditions are expressly excluded, unless explicitly agreed in writing with Inventus.

2. Applicability

Inventus processes personal data in accordance with GDPR and Belgian law. Personal data may be processed for: performance of agreements, customer management, invoicing, marketing, profiling, product improvement and legal obligations. Data may be shared with third parties such as suppliers or IT partners, provided they are also GDPR compliant.

3. Offers and Orders

All offers are non-binding and valid for 30 days unless otherwise stated. Prices are exclusive of VAT and taxes. Inventus reserves the right to refuse an order. Changes requested by the Client or accepted by Inventus may result in adjusted prices and conditions. Offers only become binding after payment of the required advance.

4. Deliveries & Complaints

Delivery times are indicative and non-binding. Delays, due to force majeure or other causes, do not entitle the Client to compensation. Complaints must be submitted in writing within 8 working days after delivery. Failure to protestwithin this period constitutes final acceptance.

5. Obligations of Inventus

Inventus provides a best-efforts obligation with the greatest possible expertise and integrity. The application for permits, certifications and verification of existing patents is the responsibility of the Client, unless explicitly agreed otherwise.

6. Obligations of the Client

The Client must provide all necessary information and materials in a timely manner. The Client must approve prototypes and samples before production can start. Costs resulting from late or incorrect information provided by the Client are entirely borne by the Client.

7. Ownership & Intellectual Property

Production elements (molds, jigs, tools) become the property of the Client after payment of a buyout fee. Know-how, technology and designs developed by Inventus remain the property of Inventus until all invoices have been paid in full. Patents drafted by Inventus but filed by the Client remain the sole responsibility of the Client.

8. Production & Delivery

Inventus engages third parties for production but is responsible for quality control and compliance with standards. The Client accepts a maximum defect rate of 5%. Deliveries are at the Client’s risk from the time of dispatch. Packaging and transport costs are borne by the Client.

9. Price & Payment

Invoices are payable within 30 days of the invoice date, unless otherwise stated. In case of late payment, the Client is in default by operation of law and interest is due equal to the legal interest rate, plus a fixed compensation of 15% of the principal amount with a minimum of €40. Inventus may suspend performance until full payment has been made.

10. Termination & Cancellation

In case of cancellation by the Client, costs already incurred plus a 15% flat fee will be charged. Inventus may immediately terminate the agreement in the event of non-payment, bankruptcy, or serious breach of contract by the Client. Services already provided remain due.

11. Liability

Inventus is not liable for indirect damages such as loss of profit, data loss or consequential damages. Liability is limited to the invoice amount relating to the disputed part, up to a maximum of €10,000, except in cases of intent or gross negligence. The Client indemnifies Inventus against third-party claims for intellectual property infringements caused by the Client.

12. Confidentiality

Inventus and the Client undertake strict confidentiality regarding confidential information. Documents and data must be returned upon request after the collaboration ends. In case of breach, the Client owes compensation equal to the actual damage suffered.

13. Privacy & Recordings

It is prohibited to make audio or video recordings of persons, processes or meetings without the prior consent of Inventus. The same applies to the distribution or disclosure of confidential information, including but not limited to: emails, reports, drawings, prototypes, passwords, quotations, prices, technical documents, and publications via social media or press.In case of violation, the Client owes Inventus a lump-sum compensation of €250,000, without prejudice to Inventus' right to claim additional actual damages.

14. Governing Law & Jurisdiction

These terms are governed exclusively by Belgian law. Disputes fall under the jurisdiction of the courts of the judicial district where Inventus has its registered office.

15. Reference Use

Inventus may mention projects as references, unless the Client explicitly requests otherwise in writing before the start of the project.

Inventus — Innovation with Integrity
We guide companies from product development to manufacturing, combining technical expertise with hands-on support and reliable advice. Our focus on integrity, sustainability, and reliability ensures that every project is developed and produced with long-term value and trust in mind.
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